(Common questions to help you get started)
No, I don't offer any type of meetings, including video or phone calls. Due to poor internet in my rural area, I only use messages to keep all info stored and accessible for smooth collaboration. You can message me 24/7, but I only work Monday to Friday. This method speeds up our communication.
We try to avoid working on weekends. However, if we're available, we can still respond to comments. All weekend content is pre-scheduled.
(Answers to common questions about our creative process)
I work hand-in-hand with you via message. You share your content needs, and I handle the rest depending on your project, I research, create, design, video edit, and handle the scheduling. Revisions are included until the content meets your satisfaction.
Content creation usually takes 7 to 10 business days as I dedicate time to research, write, and customize content for your business professionally. Once all the necessary details about your business and preferences are provided, the process becomes more efficient. For returning customers, it can be completed in 3 to 5 days.
(Learn more about how we manage your social media communities)
Yes, as part of the Community Manager service, we monitor and respond to comments and messages on your social media platforms to ensure timely and professional interaction with your audience.
We manage platforms like Facebook, Instagram, TikTok, and others upon request. Let us know which platforms you need assistance with, and we will customize our service accordingly.
Yes, we would need access to your social media accounts in order to manage them effectively. You can add us as editors on your Facebook page, allowing us to handle content creation and management while you maintain control. Rest assured, we prioritize the security and privacy of your accounts.
The posts are not published the day you buy the package. Once the content and design proposal for the first week has been approved, the content will begin to be scheduled right away.
Yes, we will provide you with access to a content management dashboard where you can view the posts in an organized manner, sorted by their scheduled publication dates. This way, you can see and approve the content before it goes live.
